A combined view
Address customer needs quickly and easily. Information from all perspectives can be overlaid to prioritise areas of improvement.
Voice surveys are based on Bain & Company's B2B model of 40 factors grouped into five values that matter the most to buyers. Validated by the New Zealand Institute for Business Research (IBR).
Anonymous data collection ensures unfiltered feedback to understand what truly matters.
The hierarchy of values identifies areas of improvement for high impact.