Citycare Group is an infrastructure maintenance company, with more than 1,300 employees, delivering first responder property and water services for central and local government clients to more than two million New Zealanders, across 16 locations from Auckland to Balclutha.
Two years into its new business strategy, Citycare was ready to increase the involvement of their people, take them on the journey with the company and make them a bigger part of the solution of delivering for the customer. Of particular interest was how aligned its team was with the company’s three values; we discover; we deliver; we care. But most especially, “we care”.
Working with AskYourTeam has enabled Citycare to make the “care” aspect of its business come alive. By embracing the power of their people Citycare has accelerated its improvement, built confidence in the team that managers and leaders are listening, and the team feels they felt great because they are part of the solution.
"AskYourTeam has been really helpful, to ensure that we are on the right path. Our teams feel like they are contributing to making a difference within their workplace."
Shauney O’Loughlin, Head of People and Capability, Citycare Water