New Zealand Business Leaders’ Effectiveness 2019–2021: Navigating Through Disruption insights paper
New Zealand Business Leaders’ Effectiveness 2019–2021: Navigating Through Disruption insights paper
Download the Future is Now insights paper to learn more about the private, state and local government sectors insights on how COVID-19 impacted on leaders and employees.
Learn how businesses from across New Zealand use AskYourTeam to build cultures that involve their people and lift their productivity.
Want to deliver the best outcomes for staff and communities? Discover how AskYourTeam informs decision-making, involving people at all levels of the council and across the community in the process.
Measure council delivery performance live with pulse surveys
Hear the customer service experience through the voice of frontline staff surveys.
Evaluate supplier performance through the VOICE of Supplier surveys.
Compare performance within your council and across other councils.
Frontline employees have frequent close contact with customers, and can provide feedback on council services, based on their views and perceptions of customer’s views. Gather their thoughts and ideas anonymously to understand what’s really happening at the frontline.
Gather feedback via kiosks, council notices, email, texts and Facebook pages to interact with customers across the whole community.
Quantitative and qualitative feedback enables leaders to prioritise decisions and action plans.
Providing an easy, safe and non-threatening way to share views, ideas and solutions on how to improve the organisation.
Identify and quantify the performance of individual leaders and develop coaching programmes.
Feedback from residents, ratepayers and businesses can inform long-term planning focus, to deliver better outcomes for the community.
Understand service satisfaction levels across all the key services, facilities and amenities that councils provide.
Comprehensive data on the performance of private and public sector collected by AskYourTeam system creates the opportunity to deliver significant organisational improvements and outcomes.