Discover a new kind of organisational performance data - frontline generated performance insights from every person in your team or core stakeholder group. The baseline staff survey is based on the first principle that the people doing the job almost always have the best insights into how it can be done better. 

Enhance your customer experience strategy and go beyond making products and services as good as the can be.  Weave a customer centric view from the executive team and throughout the organisation to your support functions and frontline team right through to your end customers. 

Resilient organisations are those that survive and thrive in normal times and through periods of uncertainty.  To help build greater resilience into your organisation, we’ve partnered with Resilient Organisations, New Zealand’s globally renowned experts in organisational resilience.  

The moment when people leave your organisation - as an employee or Member or student -  can provide the most valuable sources of intelligence about your performance. Capture the most valuable exit insights and identify any trends in why people leave and initiate action programmes to improve your retention.