The “good news bubble” is every leader's dilemma and all leadership roles are subject to an isolation bubble, fuelled by their position and power. When employees are reluctant to speak up, the likelihood of the good news bubble occurring increases, and as a result, preventable failures become inevitable as leaders miss the opportunity to harness the genius of their employees to lift organisational performance.
Leaders creating self-awareness and building psychological safety for employees are the key drivers for “bursting the good news bubble”.