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ABOUT AsKYOURTEAM

Connecting to people

Whanau wall AskYourTeam (2)

The people you serve already know the answer. 

The people we serve, is you.

Your staff know where the process breaks. You community know which service is failing them. Our job is to bring what they know to the table to help you meet your goals. Clearly. In time. And in a form you can actually stand behind when someone asks you to justify the call. 

At AskYourTeam we're all committed to supporting each and every one of our customers as they work to make better workplaces, better customer relationships, and better communities. 

Our Purpose

To help create the most productive and enjoyable workplaces in the world.

It sounds like a big claim for a company from the bottom of the Pacific. But it comes from something quite ordinary that we see again and again: the richest source of insights comes from your people. Your teams. Your leaders. Your communities.

Demands keep rising. Budgets don't. In that squeeze, the organisations that do well aren't the ones with the biggest teams. They're the ones where people are motivated, aligned and pointed at the things that matter most. That's true for a council of 400 and an enterprise of 4,000.

And it matters well beyond the office. When a council works better, decisions are supported, rubbish gets collected, libraries become community hubs, and families get the service they needed. Better workplaces are how better communities actually get built.
Our Story

It started with a question nobody could answer properly

In 2014, four people (Andrew Bayly, Marcus Smith, Jo Dowley, and Chris O'Reilly) kept running into the same frustration. Organisations were sitting on an enormous amount of knowledge held by their own people, and had no reliable way to get at it.
Feedback was collected, filed and quietly forgotten. 
 
 
About Us - Our Story - Founders
So they built something to fix that. In the early years the work looked like surveying: ask good questions, get honest answers, help leaders act on them. That's where our discipline comes from.
 
But what customers kept asking for wasn't more data. It was a decision they could defend. So the platform grew. Today AskYourTeam's VOICE platform brings employee, customer, and community voice into one connected picture. And now with CODA, that picture gets even richer with connected evidence that a council leader can take into the chamber.
 
Same question we started with. A much better answer.
THE FOUNDING QUESTION | 2014

"How can we unlock the wealth of knowledge and insights from our people to drive continuous improvement?"


What we believe

Four things we're fairly stubborn about.

01

A score is not an insight.

Plenty of platforms will hand you a number and call it a day. A number tells you the temperature. It doesn't tell you what to do on Monday, or the next day, or the next

We're more interested in the part that comes after the score. The deep dive. The conversation. The decision. The thing that actually changes.

02

The loudest voice isn't the majority.

Every leader knows the feeling. Three people at a meeting, one thread online, and suddenly that's "what the people think".

We build to get the views of all the people - the quiet majority, the passionate group with a purpose, the people who don't submit, don't post, don't complain, and still have to live with the decisions. And, yes, we include the loud minority too.

03

Evidence should hold up under pressure.

Our customers make decisions that get contested. Sometimes in boardrooms. Sometimes in council chambers in front of the media. That sets the bar for our work.

If a finding can't survive a hard question from someone who disagrees with it, it isn't complete.

04

Software alone doesn't change anything. 

The hardest part of this work isn't collecting the data. It's the conversation a leader has to have once they've read it. Team dynamics. Supply chain equity. Community.

So we don't just hand over a login. We support you through the interpretation and the follow through. Ask-Listen-Act-Measure. That's where the value comes to life.

 

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ASK

Don't guess. 

Go to your richest source of insight - your people, your customers, your community - and ask them the questions that are proven to connect.

 

Consultancy & Support-01

LISTEN

Get to what matters
 
Cut through the volume to find the themes that are genuinely shaping how people feel, and why

 

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ACT

Decide faster
 
Prioritise the actions that will deliver the best outcomes. And be able to explain why you chose them.

 

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MEASURE

Prove it landed
 
Track the impact of what you did. Celebrate what worked. Course-correct what didn't, early.
  ASKYOURTEAM

Meet The Team

James Hemmings

James Hemmings

Chief Executive Officer

Dan Harper

Dan Harper

Chief Technology Officer

Julie Walker

Julie Walker

Chief Product & Marketing Officer

David Cohen

David Cohen

Chief Financial Officer

SIobhan Cohen

Siobhan Cohen

Chief People Officer

Richard Stone

Richard Stone

Customer Success Manager

Jordan Stevens

Jordan Stevens

Senior Sales Lead, NZ

Francois Rizk

Francois Rizk

GM Sales, Australia

Aju Varghese

Aju Varghese

Product Manager / Superhero

Danyal Lakzian

Danyal Lakzian

Senior Software Engineer

Pip Cain

Pip Cain

Finance Administrator

Damon Hyland

Damon Hyland

Senior Customer Success Specialist

Helga Wientjes

Helga Wientjes

Senior Customer Success Specialist