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  • Tā mātou ki a koe What we offer
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Understand needs, and improve patient experience.

Patient Voice

Your patients’ feedback is the richest form of insight, so don’t guess – ask, and then take action with Patient Voice.

 

Talk to us today

  • Ask the right questions, aligned to the National HQSC survey 
  • Listen to what patients are telling you 
  • Take action that will drive the biggest improvements in patient experience

What we were immediately blown away by was the response rate we got. The number of patients that we have giving us feedback every day is huge."

Carina Lack
CEO, Hastings Health Centre
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Integrated and automated

Empower your staff to focus on what they do best. Only Patient Voice is integrated with Medtech and is fully automated so your frontline doesn’t need to lift a finger. 

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Maximum participation

To truly understand patients’ needs, you must listen to them all. We’re experts in maximising participation and involvement resulting in excellent response rates. 

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Equitable healthcare

All too often, disadvantaged patients’ needs are not understood or met. With a proven track record in boosting responses from, and understanding these groups, Patient Voice will help you provide a more equitable health service.

Automated and anonymous

Patients are asked anonymously and surveys are sent automatically after their appointment.

Real-time feedback

It’s real-time, evidence-based feedback on individual practitioners and the broader clinic experience that helps you and your team make the best decisions to improve patient experience and measure progress.

Let's talk

Talk to our team today about how we can help you listen to your patients and uncover actionable insights.

Contact us
Hastings Health Centre

Read full written customer story

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