Council Insights Blog

Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

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A Smarter Approach to Digital Transformation in Councils

Let’s be real - working in local government isn’t easy. You’re constantly juggling competing priorities, from compliance and governance obligations to delivering essential services for your...

How to build a case for change in local government

If you’ve ever tried to introduce a new technology solution in local government, you know the challenge: securing executive-level buy-in. While you and your team recognise the potential of new...

Growing community trust through continuous feedback cycles

If you’re in local government, you already know that the trust of your community is everything. It’s the foundation for building positive relationships. But when trust is eroded, it can feel like...

Simplifying the journey to actionable insights

Are you tired of spending countless hours making sense of survey data? You’re not alone. Councils across Australia work hard to seek and gather feedback from their employees and community, but for...

Laying strong foundations for council success

Getting a clear picture of where your council is at is essential. Only with this baseline can you prioritise effectively, knowing exactly where to focus your efforts to guide the development of your...

The art of bringing your people on the journey

How engaged are your people in your journey of continuous improvement? The irony is that all too often employees disengage from the engagement process. They suffer from ‘survey fatigue’ when insights...

Unblocking bottlenecks by helping turn insights into action

As an HR, P&C, or OD leader in Council, you’re tasked with the critical role of creating a culture that views the big rock challenges as opportunities. A culture that enables Council to find a way to...

Closing the insights gap for council's outdoor workers

Your employee engagement survey results are in! But the participation rate of your outdoor workforce is in stark contrast to office-based teams. So you’re left with no choice but to make decisions...

Unlocking Key Trends: What Councils are saying and why it matters

Local government is complex and constantly evolving. When you’re busy navigating tight resources, changing community needs, and workforce challenges day in day out, it can be hard finding time to...

Open your eyes to the blind spots

As a leader you know your council inside out, right? You're connected to your people, and confident you know where the biggest opportunities, risks and challenges lie. You know exactly what your...

Unlocking the art of doing more with less: A guide for Councils

Anyone working in local government will be familiar with this conundrum: service delivery expectations from the community and legislative and reporting requirements are both on the rise. But funding...

Dealing with Community Incivility: A Growing Concern for Councils

Absolutely no one should have to deal with death threats, physical abuse or verbal harassment when they come to work. And yet increasingly this sort of behaviour is becoming ‘part of the job’ for...

Essential Project Management Strategies for Australian Councils

Everybody loves getting their teeth into a good project, particularly when there is hope of transforming an area of the business. But what happens when it goes wrong? In the dynamic world of project...

Psychological safety in the workplace

Psychological safety is a critical component of effective team dynamics and innovation, particularly within Australian councils where the pressures of public service and community expectations...

Three golden rules for effective change management in councils

Councils are in the privileged position of making a positive impact on the daily lives of your community. But it’s a tough gig. Topline revenues are constrained and linked to planning cycles and...

6 tips to spark agile collaboration in your team

In today's dynamic work environment, fostering collaboration within teams is not just beneficial; it's essential. Collaboration pushes team members to excel, provides valuable insights, aids in...

Are wellbeing and employee productivity mutually exclusive?

As Sir Richard Branson famously said, “Train people well enough so they can leave, treat them well enough so they don’t want to.” That’s the kind of mindset that leaders and business owners must give...

The power of purpose in council operations

In today’s dynamic work environment, understanding and communicating your council's purpose is more crucial than ever. KPMG’s research underlines the significance of purpose in crafting an...

Psychological Safe Workplace: Strategies for Retention

Welcome to our exploration of psychological safety in the workplace - a critical factor in employee retention and overall organisational health. In today’s fast-paced work environment, especially...

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