Community Engagement

Act on the voices of your community

Survey question showing how the community can voice their opinions on the things that matter to them

To build a thriving community you need to know what makes them tick. What do they need? What do they wish for? What do they think of what you’re doing? 

With our Community Voice solution, you can get to the heart of what matters most to the public so you can design your council services around the real needs of your community.

 

Michael Spikmans

We prioritised the key themes and issues identified through community voice, and by focusing on the most pressing concerns of our community, we ensured our efforts would have the greatest impact.

Michael Spikmans

Manager, Customer Experience and Innovation

We prioritised the key themes and issues identified through community voice, and by focusing on the most pressing concerns of our community, we ensured our efforts would have the greatest impact.

Michael Spikmans

Michael Spikmans

Manager, Customer Experience and Innovation

Response rates & participation

Get more responses for better insights

 

Community participation graph showing increase over time

By increasing participation and response rates you get a better picture of people’s needs.

Community Voice is designed and proven through years of experience to boost your response rates so you can make more informed decisions that will be of the greatest benefit to the community.

Compare insights

Compare perspectives, identify opportunities 

 

employee and community comparison survey question showing community engagement levels

The people of your community and within your council are your richest source of insight.

Now you can bring those perspectives together, comparing insights to gain a full understanding of where perceptions differ and where the issues are so you can address them.

Resources

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Ready to drive change in your council?

Every council is unique. Book a call to discover how we can help you meet your specific needs.