Council Insights Blog

Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

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Success through meaningful involvement

Diversity and inclusion drives brighter and better business. I’m sure you know that and are familiar with the terms demographic diversity and cognitive diversity. Demographic diversity gets the most...

Survey fatigue: triggers and tips on how to avoid it

Survey fatigue. Not a problem…We have probably all heard of it and some of us have experienced it but with a bit of thought it can be relatively easily avoided. Before we get into how, let’s think...

The Three Cs for creating a culture of involvement in your workplace

It has become the number one jargon buzzword in business over the past five years. “Culture”. It gets used a lot, but seldom explained. “Good workplace cultures” get celebrated, “bad workplace...

Workplace culture starts with involvement

It’s a human truth that we operate best in groups - in fact one of our most fundamental human instincts is the desire to cooperate and work together. Our most well organised and effective groups are...

Are you implementing a culture of empowerment in your organisation?

Empowerment in any workplace starts with leadership. It has to because at its essence, empowerment is a transfer of power from a leader in authority to someone lower down in the organisation chart....

How to make continuous performance management work?

For many decades in HR, performance management has been centred around annual performance appraisals. These occurred at both the individual level (the dreaded annual review), and the company level...

The great reset

A little over two years ago we plunged into lockdown due to the appearance of COVID-19. Overnight our working world changed. Bustling office buildings became like ghost towns, complete with...

Is financial stress taking its toll on organisational productivity?

Today is the World Day for Safety and Health at Work. While it is primarily focused on preventing workplace accidents, it’s worth reflecting on how the concept of workplace health and safety has...

It’s time for leadership to evolve

If there is one universal truth about leadership, it’s that there is no single way of doing it right. To be authentic, leaders must be themselves and, as we know, everyone is different. However, in...

Beware of willful blindness

Ask around your colleagues at work - if you saw something wrong going on in the street, would you try to intervene, speak out, call the police? In my experience, just about everyone says yes they...

Ignore poor performance at your peril

Managing poor performance is one of the most challenging aspects of leadership. It requires tactful conversations that meet business needs, preserve employee dignity and wellbeing, and stay on the...

Regular conversations with your people

Do you remember what it’s like to land a new job? The interview process, the hope, the anticipation? You turn up on ‘Day One’, bright eyed and bushy tailed and ready. Ready to make a difference,...

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